Dubai Leads the Region in Smart City Innovation

Dubai has earned the top spot in the GCC, the Arab world, and Asia in the IMD Smart City Index, a global benchmark that measures how cities use digital technology to improve residents’ quality of life. The ranking reflects strong public satisfaction and consistent government focus on efficiency, infrastructure, and innovation.

Strong Public Satisfaction with City Services

Dubai’s scores show over 85% satisfaction in areas such as internet speed, access to online ID processing, and cultural activities. Residents also reported high satisfaction with:

1. Healthcare quality (82.8% satisfaction with medical facilities and services)
2. Access to green spaces (83.4% approval for accessible green spaces throughout the urban landscape)
3. Recycling services (84.3% positive rating for comprehensive recycling programs)
4. Cultural engagement (84.5% satisfaction with diverse artistic and cultural engagement opportunities)

Progress Across Key Technology Pillars

The city improved in 16 out of 20 indicators, including governance, mobility, health, and opportunities. Dubai’s continued investment in digital public services and infrastructure supports the broader goals of the Dubai Digital Strategy, which aims to fully digitize life and services across the Emirate.

A Clear Signal of Long-Term Commitment

Dubai’s performance in the IMD Index reinforces its position as a stable and forward-thinking business center. For entrepreneurs, investors, and professionals, this is a clear sign that the city will continue to prioritise smart infrastructure, responsive governance, and ease of doing business.