New Consular Services for UAE Golden Visa Holders

If you hold a UAE Golden Visa, an important development was announced at GITEX Global 2025 that directly impacts your residency experience.

The MoFA (Ministry of Foreign Affairs) and the ICP (Federal Authority for Identity, Citizenship, Customs, and Port Security) have launched a comprehensive package of consular services designed exclusively for Golden Visa holders.

Why This Matters

These new services take that commitment further by extending protections and support that were previously reserved for UAE nationals. The message is clear: Golden Visa holders are valued members of the UAE community, deserving of exceptional care both within the country and abroad.

This initiative aligns with 2025 being declared the Year of Community under the theme “Hand in Hand.” It reflects the leadership’s vision to build a cohesive society where residents, regardless of nationality, feel protected and supported.

What Services Are Now Available

Golden Visa holders and their accompanying family members now have access to several critical consular services:

Emergency Travel Documents

If your passport is lost or damaged while you are abroad, you can now obtain an electronic Return Document through UAE consular channels. This ensures you are not stranded in a foreign country without proper travel documentation.

Direct Communication Line

A dedicated hotline has been established for Golden Visa holders to contact consular services directly. Additionally, the Ministry of Foreign Affairs operates a 24/7 Call Center for immediate assistance during emergencies or crises. This round-the-clock availability ensures help is always within reach.

Crisis and Emergency Response

Perhaps the most significant expansion is the inclusion of Golden Visa holders in the UAE’s emergency and crisis response framework. Previously available only to Emirati citizens, this service now covers Golden Visa holders, providing comprehensive protection in challenging situations abroad.

What This Means for Your Business and Family

For business owners and professionals holding a Golden Visa, this development adds another layer of security to your long-term residency in the UAE.

Whether you travel frequently for business or have family members residing with you under the Golden Visa scheme, knowing that consular support is available provides peace of mind.